Privacy Policy
Information We Collect
Account Information
When you create an account, we collect your name, email address, company name, and payment information. We use this to provide and improve our services, process payments, and communicate with you about your account.
Client Data
The documents, messages, and files you upload to Centralyn are stored securely and only accessible by you and the clients you choose to share them with. We do not access, scan, or use your client data for any purpose other than providing the service.
Usage Data
We automatically collect certain information when you use Centralyn, including your IP address, browser type, device information, pages visited, and actions taken. This helps us understand how our product is used and identify areas for improvement.
Cookies
We use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies (which you can opt out of) to understand how people use our product.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services — deliver the features you signed up for
- Improve and develop new features — analyze usage patterns to guide product development
- Communicate with you — send service updates, security alerts, and support responses
- Process payments — handle billing and prevent fraudulent transactions
- Ensure security — monitor for suspicious activity and protect your data
- Comply with legal obligations — respond to lawful requests and enforce our terms
We do not sell your personal information to third parties. Ever.
Data Sharing and Disclosure
Service Providers
We share information with third-party service providers who help us operate Centralyn. These include:
- Cloudflare R2 — document and file storage
- Resend — email delivery for notifications and magic links
- PostgreSQL hosting — database storage
All service providers are contractually bound to use your data only as necessary to provide services to us.
Legal Requirements
We may disclose information if required by law, such as in response to a valid court order, subpoena, or government request. We will notify you before disclosing your data unless prohibited by law.
Business Transfers
If Centralyn is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.
Data Retention
We retain your account information for as long as your account is active. You can request deletion of your account and all associated data at any time by contacting us.
Client data (documents, messages, files) is retained until you delete it or your account is terminated. When you delete data, it is permanently removed from our servers within 30 days.
Backup archives may retain deleted data for up to 90 days for disaster recovery purposes.
Data Security
We take security seriously and implement industry-standard measures to protect your data:
- Encryption in transit — All data is encrypted using TLS 1.3
- Encryption at rest — Data is encrypted using AES-256
- Access controls — Strict role-based access controls limit who can access data
- Regular audits — We conduct regular security assessments and penetration testing
- Monitoring — Automated systems monitor for suspicious activity 24/7
Despite these measures, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — Request a copy of the data we hold about you
- Correction — Update or correct inaccurate information
- Deletion — Request deletion of your personal data
- Portability — Receive your data in a structured, machine-readable format
- Objection — Object to certain processing of your data
- Restriction — Request restriction of processing under certain circumstances
To exercise any of these rights, contact us at privacy@centralyn.com. We will respond within 30 days.
Children's Privacy
Centralyn is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete it immediately.
International Data Transfers
Centralyn is based in the European Union, and your data is stored on servers located in the EU. If you access our services from outside the EU, your data may be transferred to and processed in the EU. By using Centralyn, you consent to this transfer.
We comply with applicable data protection laws, including the GDPR, and use approved transfer mechanisms (such as Standard Contractual Clauses) when transferring data internationally.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will notify you via email and update the "Last updated" date at the top of this page. For material changes, we will provide at least 30 days' notice before the changes take effect.
Continued use of Centralyn after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
Email: privacy@centralyn.comAddress: Centralyn, Business Address, City, Country
You also have the right to lodge a complaint with your local data protection authority.